Privacy Policy

We may collect personal information that you voluntarily provide when you:

• Fill out a quote request or contact form
• Request a free insurance audit
• Subscribe to our newsletter or communications
• Contact us by phone, email, or through the website

The types of personal information we collect include:

• Contact information — name, email address, phone number
• Location information — ZIP code, state of residence
• Insurance preferences — type of coverage you're interested in
• General notes — any additional information you choose to share in form messages

We do not collect Protected Health Information (PHI), Social Security numbers, dates of birth, medical diagnoses, or medication information through our website forms.

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or source
• IP address (anonymized where possible)
• Device type and screen resolution

We use the information we collect to:

• Respond to your inquiries and provide insurance quotes
• Match you with appropriate insurance products from our carrier partners
• Communicate with you about your coverage options
• Improve our website and services
• Comply with legal and regulatory requirements
• Send relevant updates if you've opted in to communications

We may share your personal information in the following situations:

• Insurance carriers — to obtain quotes and facilitate applications on your behalf
• Service providers — trusted third-party tools that help us manage customer relationships, send communications, and operate our website
• Legal compliance — when required by law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Our website may use cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies — required for basic site functionality (e.g., accessibility preferences)
• Analytics cookies — help us understand how visitors use our site

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete that information.

We may update this Privacy Policy from time to time. When we make changes, we will update the "last updated" date at the bottom of this page. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Phone: (847) 000-0000
• Email: info@sentinelfamilyinsurance.com
• Office: 932 Lee Street, Des Plaines, IL 60016
• Contact Form: Contact Us